Digifix digital marketing agency Australia

How to find the right digital marketing agency

Finding the perfect digital marketing agency is not easy in this digitalized world. 

Anyone with a little experience in digital marketing & internet connection can start a company to provide digital marketing services. 

So, when you decide to hire a digital marketing agency, you may feel overwhelmed. But no need to worry. This blog article will tell you how to find the right digital marketing agency for your business.

What is a Digital Marketing Agency?

A digital marketing agency is a company that you pay to handle your digital marketing tasks instead of doing it by yourself.

They can help you reach your marketing goals and expand your business by offering digital solutions.

A digital agency is made up of a group of individuals who specialize in sophisticated digital marketing strategies. 

Instead of traditional marketing methods, they offer digital services that allow you to contact and interact with your target audience anywhere in the world.

Factors to consider in hiring the right digital marketing agency:

1. Having a clear idea of your objectives. 

Like every other business organization, Digital marketing agencies are also different from each other. 

If we take two digital agencies, both are different from each other. 

One digital marketing agency could provide all the digital marketing services. But the other could only specialize in a few digital marketing services. 

So, when you decide to choose a digital marketing agency, you should have a clear idea of what you need. 

For example, let’s say you need to hire a digital marketing agency to manage your social media profiles. So, that will be your objective. 

If you need a digital marketing agency for search engine optimization, it will be your objective. 

The first step in finding the right digital marketing agency is having a clear idea of your objectives. 

Then you can list down the digital marketing agencies that provide the thing you need & select the best one. 

And most importantly, it is necessary to have a clear idea of your objectives when communicating with the agency.

The better you explain your objectives, the better your chosen agency can understand you. 

Otherwise, they will not be able to get the maximum outcome from their project. 

Imagine that you have hired an agency without realizing your actual needs. You will be in total disappointment.

So before falling into that kind of situation, list down what you need.

2. Expertise Area.

There can be many things that an agency is specialized in. Like I said before, it is different from agency to agency. 

Many digital marketing companies provide a wide range of services, while other digital marketing companies are framed into a small niche. 

Following are some Digital Marketing Services you can hope for from a Digital Marketing Agency. 

Social Media Management

Over 2.9 Billion people use social media & with time, the number will continue to rise. 

Social media is an unavoidable platform for businesses because the target audience has a presence on social media. 

Social media platforms like Facebook, Instagram, Twitter, YouTube, Pinterest, and LinkedIn are popular among businesses worldwide.

While some businesses do social media marketing well, some companies need help. 

That is why Social Media Marketing is a service provided by digital marketing agencies. 

 Social media marketing is not just posting content on social media. It is more than that. 

That is why digital marketing agencies come to rescue you.

They will offer you the right strategies to reach the target audience, increase engagement, drive traffic & generate leads. 

Search Engine Optimization (SEO).

Search Engine Optimization is essential if you hope to drive sales through your website. 

Google is the largest search engine used by many people worldwide. 

So, it is essential to get a higher ranking on Google Search Engine Results Pages (SERP).

If you are not familiar with Search Engine Optimization, read our blog article on The Ultimate Guide To Search Engine Optimization. 

SEO involves optimizing your websites to get a higher rank on search results to increase your visibility to many people. 

If you hire a digital marketing agency to do your SEO, they will take care of your website & its ranking by using methods like keywrod research.

Website design & development.

Having a professional website for a business is essential to establish a robust online presence and drive sales online. 

Web design & development is not something that everyone can do.

One has to have proper knowledge of that. That is why you need to hire a good digital marketing agency to take care of it. 

A commercial website needs to be user-friendly, functional & easy to use on mobile phones. 

If you choose the right digital marketing agency, they will build a website that attracts more & more customers. 

If you have no idea what a professional website should look like, the following are some characteristics of a good website. 

An attractive design that indicates the brand identity.

A user-friendly interface.

A responsive website (A website that is accessible from any device). 

Quality content on websites that add value to the visitors.

Has Good images & videos.


Email Marketing

If you are not familiar with Email marketing, read our blog article on The Ultimate Guide to Email Marketing. 

Email Marketing is a type of marketing that involves sending out emails to promote your company’s products or services.

Companies use email marketing to inform their email lists about new products or promotions.

The purpose of email marketing is lead generation, customer interaction, relationship building, brand recognition and customer journey push. 

Email marketing is useful to inform potential clients and existing clients about new products and special offers & integrate your marketing automation.

Email Marketing is still considered important due to the benefits received from it. 

I recommend hiring a good digital marketing agency with professional & qualified email copywriters to achieve the best results. 


Content Marketing

Content Marketing is developing & sharing content (Blog post, videos, podcasts & other media) to attract, engage & retain an audience. 

A good content marketing plan will help your business’s marketing efforts and reach more potential customers. 

The content you share can generate organic traffic, clicks, backlinks & engagement. 

If you hire a good digital marketing agency, they will help you in content marketing with a long term strategy. 

Question about an agency’s content marketing & link-building strategies.

If those strategies are involved in promoting content via social media, blogging, & creating high-quality content, that agency is a good choice. 

These are only a few services you can receive from a digital marketing agency. According to your needs, you can ask them to provide their services.

3.Check if the digital marketing agency has qualified team members. 

You must ensure that the agency you pick has the qualified team members for your project.

Some digital marketing agencies have indicated their team members on their websites. So you can refer to an agency’s website before contacting them.

How to find the right digital marketing agency
Above image shows members of a famous Digital marketing agency NP Digital by Neil Patel.

Otherwise, you can refer to that agency’s LinkedIn profile to find the team members. 

But most of the time, you will not be able to see the freelancers or any other third parties they work with. 

You can ask the agency about its team members during your discussions. It will make sure that you are working with the right people.

4.Similarity in core values & culture.

First, understand what your core values & culture are. 

It is important to work with a digital marketing agency that has the similar core values & culture as you. 

To avoid the issues, you really need to find a digital marketing agency that shares similar values & culture. 

Working with an agency who will not respect your values & culture will bring so much stress to you. 

I know you now wonder how to identify the values & culture of an agency. 

It is not impossible to do.

Refer to the website & other social media profiles of an agency. 

Pay attention to the way they use words & phrases & the way they communicate with people.

Those will represent the culture & values of that particular company.

This all leads to the question how to find the right marketing agency?

5.Make sure the company is Credible.

You should, of course, constantly seek proof. A lack of evidence can be a red flag.

So, make sure you look for the credibility & experience of a particular digital marketing agency. 

Referring to client testimonials is a great way to measure credibility. 

How to find the right digital marketing agency

You can find client testimonials on an agency’s website. If not, you can refer to review websites such as Clutch, Yelp & Expertise. 

6.Consider the best value, not the best price.

The value should be the 1st priority over the price. 

It doesn’t mean that you should completely ignore the price. 

There is no use selecting an agency with the cheapest rate if it provides low-quality services. 

The cheapest agency is unlikely to provide the best value.

Inquire about what you receive in exchange for your money, and establish a clear understanding of what is expected.

How to hire a digital marketing agency?

The best way to find a digital marketing agency is by referral.

You may have a network around you, and the people you know may have experience with digital marketing agencies. 

You can ask people about the digital marketing agencies they know & their experiences with those agencies. 

Why is this the best way to find an agency?

Because you will get honest opinions from people about their experience with the agency.

That’s what matters to you. 

Or you can refer to the online directory websites such as Clutch.com. 

Another way is to search directly from Google & contact the agencies directly. 


There are numerous trustworthy digital marketing agencies you can choose from.

And at the same time, there are scamming agencies who will get a lot of cash from you and deliver nothing.

You will never see any improvement in your business if you hire an agency like that. 

Your customers are already on online platforms. So, You also should have a strong online presence. 

Otherwise, It will be hard to survive in a competitive environment.

Digital marketing agencies made it so easy for you to have successful digital marketing strategies. 

You only need to tell them what you need & they will do everything for you. This is very time effective for you. 

You can manage other things in your company, while a digital marketing agency manages your digital presence. 

So, it is critical to find the right digital marketing agency for your business. 

If You need any digital marketing services, our team at DigiFix is more than happy to help you. 

Visit our website for more information. 

We provide a wide range of digital marketing services for the growth of your business.

Our services are SEO, Website development, IT, PPC, Workshops, cloud services & more.

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Do you want more traffic?

Hi, we are an Australian digital agency doing groundbreaking work to help a business like yours reach its full potential.  My only question is will you qualify for our services?

    Do you want more traffic?

    Hi, we are an Australian digital agency doing groundbreaking work to help a business like yours reach its full potential.  My only question is will you qualify for our services?