Digifix digital marketing agency Australia

In the ever-evolving Digital World, it is difficult to thrive without a well-crafted plan. As a business, it’s essential to create a Digital Marketing plan to guide your path to success.

Let’s explore how to build a Digital Marketing Plan for your business from scratch. Once you know how to create a digital marketing plan, you are ready to face the challenges and succeed in the digital world.

Introduction to Digital Marketing Planning

Importance of a Strategic Digital Marketing Plan

According to DataPortal’s reports, there are 4.11 Billion consumers who purchase products or services through online channels. The estimated total annual spend on online consumer goods purchases is $3.59 Trillion.

consumer goods ecommerce, how to build a Digital Marketing Plan

Source: DataPortal

A strategic digital marketing plan serves as the compass guiding businesses through the complex and dynamic online landscape. Its significance lies in providing a structured framework that aligns marketing efforts with overarching business objectives. 

Here are key reasons highlighting the importance of a strategic digital marketing plan:

(a).Provide direction and focus:

A carefully made plan gives businesses a clear path in the digital world, guiding them with purpose. It helps to set goals, identify target audiences, and understand the steps to reach the goals. Then a plan ensures each marketing effort supports the overall vision.

(b).Resource optimization:

A digital marketing plan saves time and resources by setting priorities and allocating resources efficiently. It helps businesses focus on the most effective channels and strategies.

For example, a company might prioritize social media marketing campaigns over less traditional advertising to reach a larger audience and generate better results.

(c).Provide competitive edge:

A well-crafted digital marketing plan helps a business stand out. Because it helps define strengths, use resources wisely, and adapt to changes. It also ensures a consistent brand image online. 

(d).Consistency across channels:

A plan guarantees that you share the same brand message across different digital platforms. This consistency boosts brand recognition and trust, strengthening the business’s identity in the minds of the target audience.

(e).Adaptability to change:

The digital environment changes quickly, and a strategic plan helps businesses adjust to these changes proactively. It offers flexibility for businesses to adapt their strategies to market trends, technological shifts, and changes in consumer behavior.

(f).Measurable objectives and KPIs:

A digital marketing plan sets measurable objectives and key performance indicators (KPIs), providing a basis for evaluating success of your digital strategies.

Businesses can use specific metrics to see how well they’re doing and make decisions based on that data. For example, a company might track website visits or sales to guide their decisions about a digital marketing campaign.

(g).Effective communication:

Within a company, a clear digital marketing plan helps team members work towards shared goals. Outside the company, it delivers a consistent brand message to the audience, building trust and loyalty. 

For example, your team understands their roles better with a plan. And customers trust a brand more if they consistently see the same message across advertisements.

(h).Budgeting and ROI maximization:

A digital marketing plan helps decide where to spend money by prioritizing and predicting outcomes. Businesses can maximize their returns by investing in channels and strategies that have a strong positive impact.

How to build a Digital Marketing Plan with seven steps

1.Define your Brand Clearly

When you go on the journey to find how to build a digital marketing plan, the first step is clearly defining your brand.

Understand the unique qualities of your business and identify what sets you apart from competitors. These unique selling points (USPs) should be facts that make your company stand out and convince customers to choose you. 

Imagine you own a coffee shop, and your coffee beans are directly from a specific region known for excellent quality. This unique quality sets your business apart from other coffee shops in the area. 

Your unique selling point (USP) could be: Selling delicious coffee that you ethically source from quality suppliers.

Additionally, define your brand’s mission and values, highlighting the reasons behind your daily operations and customer service. By establishing a strong brand identity, you can confidently market your business and attract customers in the competitive digital landscape.

2.Set your Digital Marketing goals

When you set goals, it’s essential to make them measurable, often referred to as SMART goals:

Specific: Clearly define what you want to achieve.

Measurable: Make sure to set goals that you can track easily. 

Attainable: Set realistic objectives that are possible to accomplish.

Relevant: Align your goals with the overall purpose and objectives of your business.

Timely: Include a timeframe for achieving your goals.

For example, “We want to earn more subscribers,” is not a SMART goal. Instead a SMART goal would be, “We aim to gain 50 new email subscribers each quarter.” The second goal is specific, measurable, achievable, relevant, and timely. 

Linking digital marketing objectives to overall business goals:

Connecting digital marketing goals to overall business objectives is essential to ensure that digital marketing efforts align with the goals of the organization.

Let’s see how to do that,

Define business goals:

Determine and clearly state the main goals of the business. The main goals could be revenue targets, growing market share, increasing brand awareness, acquiring customers, or reaching other important strategic milestones.

Align marketing goals:

Once you identify the business goals, the next step is to align digital marketing goals with these broader objectives. Digital marketing objectives should be specific, measurable, and directly contribute to business goals.

Identify key performance indicators (KPIs):

Determine the key metrics to measure success. These KPIs should reflect progress toward both digital marketing and business goals. For example, if the business goal is increasing revenue, digital marketing KPIs would include,

  • conversion rates
  • customer acquisition costs
  • revenue generated from digital channels.

Establish a connection:

Clearly state how achieving digital marketing goals will help the business reach its objectives. This connection tells a story that helps stakeholders understand the role and impact of digital marketing in the broader business strategy.

Integrated strategies:

Develop digital marketing strategies that integrate seamlessly with overall business strategies. Whether it’s through online sales, lead generation, or brand building, digital marketing efforts should contribute directly to business goals.

Data-driven decision-making:

Use data and analytics to monitor progress and make informed decisions. Regularly assess how digital marketing performance contributes to business objectives and refine strategies based on insights gained from data analysis.

3.Conduct a SWOT Analyzis for Digital Marketing

Analyzing Strengths, Weaknesses, Opportunities, and Threats (SWOT)

SWOT analysis is a strategic planning tool that involves evaluating internal and external factors affecting an organization. SWOT helps to identify key elements that influence decision-making and strategy development. 

Here’s a brief explanation of the components of SWOT analysis:


Strengths refer to the internal, positive attributes and resources that give an organization a competitive advantage.

Assess what the organization excels at, such as unique skills, valuable assets, strong brand reputation, or efficient processes.


Weaknesses are internal factors that hinder the organization’s performance or put it at a disadvantage.

 Critically examine areas where the organization may lack resources, and skills, or face operational challenges that need improvement.


Opportunities are external factors that the organization can capitalize on to achieve its goals.

Analyzis: Identify potential avenues for growth, market trends, emerging technologies, or changes in consumer behavior for strategic advantage.


Threats are external factors that could pose risks or challenges to the organization’s success.

Analyzis: consider external elements, such as competition, economic fluctuations, technological disruptions, or regulatory changes, that may pose threats to the organization.

Purpose of SWOT analysis:

Help for decision-making: SWOT provides a comprehensive overview that informs strategic decision-making by highlighting areas of strength to capitalize on and weaknesses to address.

Strategic planning: Organizations can develop strategies that align with their strengths and opportunities while mitigating weaknesses and addressing potential threats.

Risk management: By identifying threats and weaknesses, organizations can proactively manage risks and implement contingency plans.

Resource allocation: SWOT aids in optimizing resource allocation by directing investments towards areas of strength and opportunity.

SWOT analysis is a foundational step in strategic planning, offering valuable insights for organizations to navigate their internal and external landscapes strategically.

Applying SWOT to digital marketing strategies

Applying SWOT to digital marketing strategies involves using insights from evaluating strengths, weaknesses, opportunities, and threats to make informed and strategic decisions in digital marketing. 

Leveraging strengths

  • Digital Assets: If the organization has robust digital assets such as a user-friendly website, engaging content, or a strong social media presence, you can use these strengths to improve digital marketing strategies.
  • Expertise and skills: Strengths in digital marketing skills, whether in SEO, content creation, or data analysis, can be used to optimize campaigns and stay ahead of industry trends.

Addressing weaknesses

  • Skill gaps: If there are weaknesses in digital marketing skills or resources, the organization can develop training programs or consider outsourcing.
  • Technological limitations: Weaknesses in technology infrastructure or tools may require investment or upgrades to ensure the digital marketing ecosystem operates efficiently.

Capitalizing on opportunities

  • Market trends: Opportunities identified in the market, such as emerging trends or shifts in consumer behavior, can inform digital marketing strategies to align with what resonates with the target audience.
  • New platforms: If there are opportunities to explore new digital platforms or channels that align with audience preferences, integrating them into the marketing mix can be strategically advantageous.

Mitigating threats

  • Competitive analysis: Understanding competitive threats helps to refine digital marketing strategies to distinguish the brand and highlight unique value propositions.
  • Adapting to regulatory changes: If there are potential threats from regulatory changes affecting the digital landscape, digital marketing strategies should be adapted to comply with new requirements.

Strategic decision-making

  • Targeting niche markets: If a SWOT analysis reveals a unique strength that aligns with an underserved niche market, use digital marketing strategies to target and capture that audience.
  • Content strategy alignment: Strengths and opportunities identified can guide content creation, ensuring that digital content resonates with the audience while addressing weaknesses in current content strategies.

Adaptation and innovation:

  • Technological innovation: If there are technological threats, digital marketing strategies can incorporate innovative solutions to stay ahead of potential disruptions.
  • Adapting to consumer preferences: Changes in consumer behavior identified through opportunities can guide adjustments to digital marketing strategies to better meet evolving expectations.

Continuous monitoring and adjustment:

  • Real-time analytics: Regularly monitoring key performance indicators (KPIs) allows for real-time changes to digital marketing strategies.

By applying SWOT to digital marketing strategies, organizations can develop plans that capitalize on strengths, address weaknesses, seize opportunities, and mitigate threats in the digital space. 

4.Analyzing your Target Audience 

Conducting a thorough audience research

Conducting thorough audience research is crucial. It helps for tailoring marketing strategies to meet the specific needs and preferences of your target audience. 

So, how to do audience research?

Step 01- The first step is to identify your objectives for the research. What is the information you need to find? This could be demographics, psychographics, behaviors, preferences, and pain points.

Step 02- Refer to existing data such as customer databases, website analytics, and social media insights. That will provide a foundational understanding of your current audience.

Step 03- Create targeted surveys or questionnaires to gather more detailed information. 

Step 04- Conduct interviews or focus groups to delve deeper into qualitative aspects. 

Step 05-  Monitor social media channels to understand how your audience discusses your brand and related topics. Identify trends, sentiments, and common themes in their conversations.

Step 06- Analyze the audience of your competitors. Understand who engages with their content, what resonates, and how your audience might differ or overlap.

Step 07- Use analytics tools to track user behavior on your digital platforms. Understand which content performs well, how users navigate your website, and the demographics of your online audience.

example tools: Google Analytics, Brandwatch, YouTube Analytics, Meta.

Creating customer personas

Synthesize the gathered information into detailed customer personas. These fictional representations of your ideal customers help to visualize and understand different segments of your audience.

For example, refer to the below example buyer personas we created for an organic food company.

Buyer Persona example, How to build a digital marketing plan

How the Organic Food Company Aligns:

– Their commitment to sourcing organic, non-GMO, and locally grown ingredients resonates with Sarah’s values.

– Transparent labeling and information about sourcing practices build trust with health-conscious consumers like Sarah.

– Their engagement in sustainable and eco-friendly packaging initiatives aligns with Sarah’s dedication to minimizing environmental impact.

Understanding a buyer persona like this helps this organic food company tailor products, marketing messages, and brand initiatives to meet the specific needs and values of individuals who prioritize health, sustainability, and ethical consumer choices.

Remember that successful audience research requires a continuous commitment to understanding your audience’s changing needs and adjusting your strategies accordingly. It’s a dynamic process that informs and guides your marketing efforts for improved engagement and impact.

5.Analyze Your Competitors

When you’ve identified your target audience and set your marketing goals, the next step is to examine your competitors. Understanding who you’re up against is essential for creating a digital marketing plan that stands out.

During a competitor analysis, you can explore:

  • Their target audience
  • Strengths and weaknesses
  • Marketing strategies they employ
  • Their position in the market
  • Brand personality and tone
  • Messaging language and promotional style

Methods to analyze your competitors:

Market Research: Conduct market research to identify key players, their products, and market trends.

Website Analysis: Check competitors’ websites to identify their designs, content strategy, user experience, and their online presence.

SEO Analysis: Identify the keywords they use, backlinks, and overall search engine optimization strategies.

Social Media Monitoring: Track competitors’ activities on social media platforms to understand engagement and audience interactions.

Customer Reviews: Analyze customer feedback and reviews to identify strengths, weaknesses, and areas for improvement.

SWOT Analysis: Assess competitors’ strengths, weaknesses, opportunities, and threats to identify strategic advantages.

Industry Reports: Refer to industry reports and publications for market trends, competitor performance, and benchmarks.

Customer Surveys: Conduct surveys to gather direct feedback from customers about their experiences with competitors.

6.Choosing the right digital marketing channels

Choosing the right digital marketing channels is crucial for achieving specific marketing objectives. Each channel has its unique characteristics and strengths that make it suitable for different goals. 

Here’s how various digital marketing channels align with specific marketing objectives:

Search Engine Optimization (SEO):

Increasing Online Visibility and Organic Traffic is the purpose of SEO or search engine optimization. SEO is fundamental to improve a website’s visibility in search engine results. By optimizing content on each landing page and website structure, businesses can attract organic traffic from users actively searching for relevant information or products.

Learn more about SEO from our blog : Click to read

Social Media Marketing:

Building Brand Awareness and Engage with the Audience is the main objective of social media marketing.

Social media platforms provide a space for brands to connect with their audience, share content, and build brand awareness. Through strategic social media marketing, businesses can foster engagement, cultivate a brand personality, and reach a wider audience.

Email Marketing:

Nurture Leads and Drive Conversions is the main  objective of email marketing.

Email marketing is effective for nurturing leads through personalized communication. It’s a valuable channel for sending targeted content, promotions, and updates to a segmented audience, ultimately driving conversions and fostering customer loyalty.

Content Marketing:

Establishing Authority and Educating the Audience is the purpose of content marketing.

Content marketing involves creating valuable and relevant content to educate, entertain, or solve problems for the target audience. Blog posts, articles, videos, and infographics contribute to building authority in the industry and attracting an engaged audience.

Pay-Per-Click (PPC) Advertising:

Generate Immediate Traffic and Conversations is the goal of Pay per click advertising.

PPC advertising, such as Google Ads, allows businesses to bid for ad placement in search engine results. PPC is an effective marketing channel. It can bring targeted traffic to a website (for specific products or promotions) and measure immediate conversions.

Affiliate Marketing:

Expanding Reach and Increase Sales is the goal of affiliate marketing. Affiliate marketing involves partnering with affiliates who promote products or services in exchange for a commission. And helps to increase visibility and sales, making it perfect for businesses aiming to expand their customer base.

Influencer Marketing:

Leverage Social Proof and Enhance Credibility is the focus of influencer marketing.

Collaborating with influencers aligns with the objectives of leveraging social proof and enhancing brand credibility. Influencers can introduce products or services to their engaged audience, creating authentic and trustworthy endorsements.

Online PR and Brand Advocacy:

Manage Reputation and Foster Brand Advocacy is the goal of Online PR and brand advocacy.

Using online PR strategies, businesses can manage their online reputation, respond to reviews, and foster positive brand advocacy. This channel is crucial for maintaining a positive brand image and building trust with the audience.

Understanding the strengths of various digital marketing channels helps businesses make strategic choices. This enables them to combine channels effectively, aligning with their specific marketing objectives to create a comprehensive strategy.

7.Determine Your Budget

Your budget is crucial for your Digital marketing campaigns. Know how much you can spend on digital marketing before starting. Break down your budget and spread the money across different channels. Balance what you’re willing to spend on each channel for good results. 

For instance, $500 for a PPC campaign might not get the same results as $1000. The foundation for a good digital marketing plan is to identify how much to spend on each channel.

Congratulations! You’ve reached the end of our guide on how to build a digital marketing plan for your business. Don’t worry if you haven’t started yet; it’s never too late to dive into the exciting world of digital marketing and boost your business’s online presence. 

Plan & manage your Digital Presence with DigiFix!

If you feel like you need a little bit of help to manage your online presence, we are here for you!

At DigiFix, we understand the importance of a strong digital presence. So, we are more than delighted to offer our expertise to businesses looking to thrive in the online world 🚀📈 

Our services include web design and development, content marketing, email marketing, SEO, Google Ads management, social media marketing, and online reputation management. 

Whether you’re just starting your digital journey or looking to enhance your existing strategies, DigiFix is here to help 🌐💪 . Our dedicated team is ready to assist you and ensure your business achieves success in the digital domain 🌍🔥.  

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    Hi, we are an Australian digital agency doing groundbreaking work to help a business like yours reach its full potential.  My only question is will you qualify for our services?