Privacy Policy

The data controller and operator of this website are Digifix Private limited, Located on 30 Tower Ct, Noble Park VIC 3174 and references to Digifix used in this policy include all members of the Digifix group of companies (Digifix Companies) which is comprised of affiliates, wholly-owned subsidiaries, joint venture partners, the parent or holding companies. Each of our websites will refer to the primary Digifix company responsible for providing services to you.

This Privacy Policy (together with our Terms of Use, Cookie Policy and any other documents referred to therein) provides information on the data we collect from you, or that you provide to us, through this website (“Website”) and how we process it. Please read this policy carefully before you provide us with your personal information. This Policy provides detailed information about when and why we collect your personal information, how we may use it, and how we keep it secure. This policy works in conjunction with the Cookie Policy and Terms of Use. It covers what we collect from you or your use of the Website, it does not apply to information that you provide or have provided to other websites or social media or that has come from public sources. This policy also provides information about your privacy rights and to how to request and enforce them.

This Privacy Policy does not apply to the personal information of our talent.

We collect your personal information at the point you decide to interact with us. This may include signing up online, subscribing to newsletters, event updates, products and services, contacting customer service, asking a question or making a comment. We also may use certain cookies and other technologies to understand how you interact with our Website.

The information you give us may include your name, address, e-mail address and phone /mobile number. We may also collect information from you that you choose to provide for example when you send us a resume or CV through our approved channels, such as the careers page or contact section indicated on our website.

We may process your personal information if you use any of our other websites operated by our Digifix Company including purchase history, browsing habits and user experience. We may also receive and display information and content which you make publically available on your social media platforms.

We also work closely with third parties (including, for example, our suppliers, advertising networks, analytics providers and ad-tech companies) and we may receive information about you from them.

We use the information you give to us to:

• help us respond to your queries;
• carry out our obligations arising from any contracts we enter with you to provide you with information, products and services you’ve requested from us;
• send you our newsletter, email updates, services we feel may interest you and other subscriptions with your consent;
• provide you with information about other, similar goods and services we offer based on what you’ve recently purchased or enquired about;
• if you are not in the EEA or a jurisdiction that prohibits it, we can provide you, or permit selected third parties to provide you, with information about goods or services that may interest you;
• notify you about changes to our services; and
• comply with legal and regulatory requirements.

We use the information we collect about you to:

• improve our Website to present content to you and your computer in an effective manner;
• allow you to participate in interactive features of our services when you choose to do so as part of our efforts to keep our Website safe and secure;
• measure or understand the effectiveness of our advertising, and to deliver relevant advertising to you; and
• provide or permit third parties to provide targeted advertising via websites you visit about goods or services that you may find interesting (see Ad Tech section and Cookie Policy)

We may combine information we receive from other sources with information you give to us and information we collect about you and use them to ensure that content from our Website is presented in the most effective manner for you and for your computer.

We may share your personal information with Digifix Group Companies and with selected third parties including:

• business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you in order to provide you with a product or service;
• Non- personal, aggregated, anonymized or other data to advertisers, advertising networks and social networks that require the data to select and serve relevant adverts to you and others.
• We may also use the aggregated information to help advertisers reach the kind of audience they want to target;
• analytics and search engine providers that assist us in the improvement and optimization of the Website;
• We may share your personal information if we are under a duty to disclose or share your data in order to comply with any legal obligation;
• in the event of an emergency;
• in order to enforce or apply our Terms of Use and other agreements, or to protect the rights, property, or safety of Digifix, our customers, clients or individuals; or
• if you consent to allow us to share your information.
• If you do not want us to share your Personal Data with these companies, please contact us here. 

All the information you provide, including your personal information, may be processed and stored, transferred or accessed by entities around the world. Specifically, the information and personal information that we collect from you may be transferred to and stored at, a destination outside the European Economic Area (“EEA”), including the United States. It may also be processed by staff operating outside the EEA who work for us or our Digifix companies or your information may be processed outside the EEA by our suppliers (permitted third parties) who have entered into a processing agreement.

When we or our permitted third parties transfer your information outside the EEA, we or they will impose obligations on the recipients of that information to protect the information to the standard required in the EEA or otherwise require the recipient to subscribe to international frameworks intended to provide secure data sharing. In the case of transfers to us, we will put in place appropriate safeguards to ensure that your information remains protected under the standards required by the sender’s jurisdiction.

Once we have received your personal information, we will use strict procedures and security features to protect your information from unauthorized access.

This Website uses cookies to help us recognize you and provide you with good user experience when you browse this Website. We also use cookies and other similar technology to improve this Website. You may have set your consent for recurring and non-recurring cookies through the link in our Cookie Policy and you can change your consent and other preferences for Cookies by following the guidelines there. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

We, and/or our Digifix Group companies, engage in online advertising that appears on third party websites to keep you aware of our brands, events, products and services. We do this using a variety of digital marketing networks and a variety of advertising technologies like pixels, ad tags, cookies and mobile identifiers as well as service providers such as Google and Facebook. The banners and ads you see will be based on information we hold about you, from what you’ve bought or responded to in the past or your customer journey on our websites. We encourage you to become familiar with our Cookie Policy. We are not responsible for the data and information treatment employed by other third party websites where our advertising is displayed (our Privacy Policy only refers to our websites), so please always read the privacy policy on third-party websites.

We do not knowingly collect information from children who are under 13 years old. If you are a parent or guardian of a child who is 13-16 years old and using our Website, please send us an email at [email protected] to opt into the use of your personal information or request deletion of any personal information we may have collected about the child. If you are a parent or guardian of a child who is under 13 years old and using our Website, please contact us to arrange for the deletion of any personal information we may have collected about the child.

Individuals have the right not be subject to automated processing, including profiling. We do not engage in automated processing for any reason. We are engaged in the process of decision-making at all levels every day, but all of our decisions and processing are done on a personalized basis. Should we ever institute automated processing or profiling we will make you aware of this and provide a means for you to contact us to discuss the automated process and decision.

Australian residents have certain rights with respect to the personal information collected by businesses. If you are an Australian resident, you may exercise the following rights regarding your personal information, subject to our ability to verify your request and certain other limitations:

• Information about You: You may ask for us to state what categories of personal information about you we have, and the categories of sources from which we collect your personal information;
• Receive a Copy of Your Data: You may request the categories and specific pieces of information (if any) we have about you, the categories of personal information that we have disclosed about you for a business purpose and the categories of third parties with which we have shared personal information in the previous 12 months.
• Delete Your Data: You may request that we delete the personal information we have collected from you.
• Do-Not-Sell: We do not sell your information.
• Non-Discrimination: Australia law prohibits discrimination against you for exercising your privacy rights.

Note: Where certain technologies rely on your data to provide the Website, the absence of that data may impact the operation of the Website.

How to Exercise Your Rights. To exercise any of the above rights, please follow the instructions below:

• Make a request by phone at +61 3 8669 1773
• Make a request online by using this webform

If you have any other request you wish to submit to the Digifix Privacy Team, you may submit a general information request here.

Verification Process and Required Information. All requests must be verified. Some requests, including receiving a copy of your data or requests made by an agent claiming to be acting on your behalf, are subject to heightened requirements. If we cannot verify your identity based on the information provided, a request for a copy of your data shall be treated as a request for information and if we cannot verify your identity, a request to delete personal information may be treated as a request to opt-out of the sale of personal information.

Authorized Agent. You may designate an authorized agent to make a request on your behalf. An Authorized Agent must have written documentation of their authority to act on your behalf, such as a Power of Attorney.

If you are a resident of the EEA you may request a copy of your personal information and confirmation that we are processing personal information about you. You may also be entitled to ask us for other information such as for purposes of the processing, categories of personal data and recipients of the information. You may be entitled to request correction of any personal information about you which is incomplete or inaccurate, deletion or erasure of it, suspension of processing of it or making it available for transfer to third parties. These rights apply under and subject to applicable law. If you want to exercise any of these or other rights under applicable law, please contact us at [email protected] We may require you to prove your identity with approved identification.

You may also have the right, in certain circumstances, to object to our processing your personal information. However, we may be entitled to continue processing it in line with applicable law. You can exercise this right at any time by contacting us at [email protected]. You may also have the right, where provided under applicable law, to ask us to stop processing your personal information for direct marketing purposes. You can exercise this right by checking certain boxes on the forms we use to collect your information or by clicking “unsubscribe” on the emails you receive. You can also exercise this right at any time by contacting us at  [email protected].

We will retain your personal information for as long as needed to provide you with the services you have requested. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

You may have the opportunity to receive certain communications from us related to the Website. If you provide us with your email address in order to receive communications, you can opt-out at any time by using the unsubscribe links at the bottom of our emails. Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Certain legal obligations require that we disclose how websites we operate react to Do Not Track signals. The Website does not currently change the way it operates based upon detection of a Do Not Track or similar signal. Please note that we cannot control how third-party websites or online services you visit through Website respond to Do Not Track signals. Check the privacy policies of those third parties for information on their privacy practices.

We have implemented commercially reasonable technical and organizational procedures measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration or disclosure such as firewalls and encryption. In addition, we limit access to your information by employees, agents, contractors, suppliers and authorized third parties who have a business need to know. All are subject to a duty of confidentiality and they will process your information only upon our instructions. Website access to your personal information is protected by password authentication. We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach as required by law or regulation. Finally, please note that the internet is an open system and even with safeguards, we cannot and do not guarantee or warrant the security of any information that you transmit on or through our Website and any transmission of your information is at your own risk.

Our Website, our newsletters, email updates and other communications may, from time to time, contain links to and from the websites of others, including our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Any changes we may make to our Privacy Policy will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy. If you do not agree or consent to these updates or changes, do not continue to use the Website

Questions, comments and requests regarding this Privacy Policy should be addressed to [email protected].

This website is for information purposes and is not suitable for Inquiries regarding your talent, content, photos, acting or resumes, photos or other unsolicited personal information or enquiries. We cannot process your information if it is sent to the wrong place and it will be deleted upon submission.